The majority of our orders are shipped with various carriers. Sometimes we use other carriers to deliver specific orders or to ease the load on the main carriers to meet our delivery promises.

The expected delivery time is always shown on the product page. Most products that we have in stock are shipped the same day. The evening before delivery, you will receive tracking information with a time window for the delivery. Important to know: the drivers of our chosen carriers deliver the products to the front door on the ground floor.

Also, for larger products such as granite sinks, large fragile sinks, cabinets, etc., you will receive a tracking code in the evening. These products are not delivered to the neighbors and a signature is required, so someone must be home to receive the product. Note: these large products are not delivered on Saturdays!

If the delivery of a large product fails on the first attempt, the carrier will contact you via email or SMS to send you a schedule so you can choose a time when you will be home.

Delivery surcharges of €30 to €100 apply for shipments to islands, due to additional logistical costs such as water transport and limited accessibility, and there are surcharges for pallet shipments for transporting fragile and heavier products.

A stainless steel faucet or sink requires almost the same maintenance as a chrome faucet. A stainless steel faucet is made of 100% solid stainless steel metal, so no coating layer or chrome layer has been applied, so that a stainless steel faucet has a very long life. Moreover, a stainless steel faucet is very hygienic due to the stainless steel material.

We have the following cleaning tips for a stainless steel faucet or stainless steel sink:

Tip 1:
Make sure your bathroom is cleaned weekly and of course also the stainless steel taps. Use a special stainless steel cleaning agent or stainless steel cleaning spray. Do not use aggressive cleaning agents such as chlorine, acetic acid, anti-limescale, etc.
Use a microfiber cloth to clean the stainless steel taps. Rinse the stainless steel taps well after cleaning so that no cleaning agent remains.

Tip 2:
After showering, we recommend the To dry off stainless steel shower head or stainless steel shower set so that no limescale can form.
  
Tip 3:
Still last of limescale on your stainless steel faucet? Use a microfiber cloth and special stainless steel cleaner based on citric acid. So do not use aggressive cleaning agents such as JIF, chlorine or other aggressive acids. We also advise against the use of scouring pads or abrasives. The use of these can cause scratches on the stainless steel faucets.

Of course, the above cleaning advice also applies to stainless steel kitchen faucets, stainless steel sink faucets, stainless steel shower faucets and stainless steel bath faucets.

Since 1911, the Swiss company Franke has been making high-quality stainless steel products for the kitchen. Products that have the same beauty as Swiss nature and that are produced with love and care.

You ask a lot of your kitchen and the kitchen asks a lot of your sink. That is why practicality and durability are just as important as the beauty of the sink. This is why Franke has equipped its kitchen sinks with a number of smart solutions. These solutions make working in a kitchen with a Franke sink easier and more attractive. Franke designs all of its products to be outstanding in their own right and unparalleled in performance and style, but we know unity is strength and every kitchen has its own needs. That's why Franke has developed several collections that combine the same style and philosophy and give you countless possibilities to create the environment you've always envisioned and always wanted.